01 / Curriculum Vitae · An introduction

Pierangelo Castillo.

Experience in logistics, IT support and digital services.

My professional background combines hands-on experience in floral logistics and transport with enterprise IT support and digital customer services. I have worked with order sorting, labelling, scanning, protective packaging and shipment preparation, alongside technical troubleshooting, incident documentation and digital systems. I am interested in learning the principles behind electronic components, visual inspection and quality procedures through practical training and experience.

Aalsmeer, The Netherlandspierangelocv@gmail.com+34 663 62 06 34

02 / Work history

Professional
experience.

Roles in operational, technical and service environments. Select More to read about each position. Years indicate the start of each role.

07 entries

2026

OZ Hami

Flower Logistics Assistant — Flower Sorting (Verdeling)

Sorted flowers from cold storage to complete customer orders. Wrapped and protected prepared transport carts and assembled pallets.

2025

FM Group

Flower Logistics Assistant — Car Building (Karrenbouw)

Handled product preparation, labelling, packaging and securing transport carts. Used KBT Software and scanning tools; assembled pallets and packed flowers in boxes.

2025

Orbidi

Customer Success

Guided small-business clients through digital services and coordinated follow-up using CRM, WordPress and phone, chat and email platforms.

2024

El Corte Inglés

Apple Store Set-up Project — Loading & Assembly Assistant

Assisted with loading and physical assembly tasks during a retail store set-up project.

2023

NTT Global

Service Desk Analyst — Santen S.A.

Customer support: Italian · English · Spanish

Provided multilingual enterprise IT support, diagnosing technical issues, managing support tickets and documenting incidents.

2021

Atos

Service Desk Agent — Enel / Endesa

Customer support: Italian · English · Spanish

Supported business users with technical troubleshooting, incident handling and communication across three languages.

2021

C&V Transport & Services

Transport & Moving Assistant

Assisted with transport and moving operations, including the handling of heavy and fragile items.

03 / Practical knowledge

Skills & toolkit.

A working collection of tools, methods and technical disciplines. Open a category to see what sits beneath it.

Operations & Supply Chain

Logistics, handling, fulfilment and product preparation.

Handling · Scanning · Packaging

Logistics & product handling

Order sorting and fulfilment · Labelling · Product identification and format codes · Temperature-controlled storage · KBT Software and scanning · Cart and pallet assembly · Protective packaging · Shipment preparation · Handling fragile goods

IT & Digital Operations

Technical diagnostics, documented incidents and digital tools.

Troubleshooting · Tickets · CRM

Support & digital operations

Hardware and software troubleshooting · Incident and ticket management · Technical documentation · System diagnostics · Multilingual customer support

Systems & platforms

Windows · Microsoft 365 · Active Directory · ServiceNow · CRM systems · WordPress

Visual & Technical Practice

Visual documentation, editing, physical interconnection.

Photography · Cable soldering

Visual practice

Photography and image documentation · Video and photo editing · Adobe Lightroom · Photoshop · Capture One

Practical systems

Audio cable soldering · Signal routing and interconnection

Audio Engineering & Systems

Recording, acoustic measurement and analogue/digital workflows.

Acoustics · Recording · IR

Recording & acoustic systems

Microphone placement and recording · Audio editing · Digital audio formats · Acoustics and acoustic measurement · Impulse response (IR) capture · Convolution

Hybrid production & software

Hybrid analogue/digital workflows · REAPER · Ableton Live · FL Studio · Audacity

Creative & Performing Arts

Composition, writing and independent audiovisual projects.

Writing · Music · Theatre

Creative production

Music composition and arrangement · Poetry and prose · Scriptwriting · Songwriting · Theatre and performance · Audiovisual work

Stage work

Technical riders · Stage requirements · Soundtracks · Audio equipment planning

Systems & Human Behaviour

Independent study of digital systems and perception.

Workflows · AI · Research

Digital exploration

Workflow development · AI-assisted tools · Knowledge organisation · Process analysis

Interests

Psychology · Anthropology · Human perception · Familiarity with neuromarketing and consumer behaviour

04 / Beyond formal roles

Independent
practice.

Disciplines developed through personal research, ongoing projects and practice outside conventional employment.

Independent study, technical collaboration and creative projects.

Music & sound

Independent music composition and recording. Collaborative recording sessions at Abbey Road Institute Amsterdam and Arena Digital, alongside personal projects.

Writing & literature

Poetry, prose, scripts and songwriting, developed through independent practice.

Photography & video

Independent photography, video production, visual documentation and image editing.

Interdisciplinary study

Continued exploration of systems, psychology, anthropology, philosophy, cymatics, spatial audio and human perception.

05 / Background

Education &
training.

Formal education and additional coursework.

Education & training

IES María Pérez Trujillo

Upper Secondary Education — Performing Arts · Completed

LINC-S — Leadership, Innovation & Creativity

Entrepreneurship, idea development, team coordination and lateral thinking

IES La Guancha — Audio & Sound Technology

Vocational coursework in Audio & Sound Technology

Qualification not completed

06 / Get in touch

Continue the
conversation.

For professional opportunities, collaborations or a conversation about technical and creative work, feel free to get in touch.

Send an email